Article Prospect Experience Design Ten Things You Should *Definitely* Know About Ecommerce by Christopher Butler on August 30, 2011 Payment gateways, PCI compliance, discount codes, sales tax, shipping... the list of ecommerce mysteries is longer than it should be. But this month, Chris Butler brings clarity to each of them and gives you a survey of how ecommerce works, from setup to sale... Read Now About
Article Prospect Experience Design Two Things About Web Design by Justin Kerr on August 9, 2011 The concept of Read Now About
Article Prospect Experience Design Choose a Developer, Not a CMS by Christopher Butler on July 26, 2011 Do I need to use a CMS? If so, how do I choose the right one? We're asked these questions often and wish they had easy answers, but they don't. But perhaps the more important question is, How do I choose the right developer? In this month's newsletter, Chris Butler argues that if you choose the right developer, you will also choose the right CMS... Read Now About
Article Prospect Experience Design How Should We Contain the Cloud? (or, Post-Desk Content) by Christopher Butler on July 15, 2011 My second Interaction column for Print Magazine is now out in the August issue! My original title was "Post-Desk Content," but the editors reframed it as an interesting question: "How Should We Contain the Cloud?" I've reposted it here, though you can read it over at Print, or, for the best possible experience, pick it up in its native yet ephemeral dead-tree format ;-) The illustration was created by Timothy Goodman... Read Now About
Article Prospect Experience Design A Quick Guide to Restricted Content published on June 23, 2011 During prototyping some of the crucial decisions involve planning which site content is freely available and which is considered premium content, requiring some kind of lead form submission. Some content may be further restricted, requiring a user account for access, necessitating decisions about the administration of such accounts. This post is meant to serve as a resource outlining the basic scenarios that we most often encounter when prototyping sites. Read Now About
Article Prospect Experience Design An Offline Information Architecture Exercise by Christopher Butler on June 20, 2011 Card sorting has been a pretty common technique for early-stage organizing of website pages and/or information and is helpful on a pretty general level Read Now About
Article Prospect Experience Design Litecontrol.com Goes Live by Justin Kerr on June 17, 2011 It's not often that we get to redesign a site for a client that has been with us for 10 years. This month sees the launch of a totally new Litecontrol.com. The last time we redesigned Litecontol's site was in 2006 (with a home page facelift in 2008). This time, the site was built from the ground up; completely restructured with a new architecture and design that takes advantage of some of the best capabilities of modern browsers. Read Now About
Article Prospect Experience Design Using the Prototype as a Guide for Content Entry published on May 19, 2011 Using the prototype as a guide for content entry can help minimize disconnects between prototypes and real pages, expectations and results. Here are some familiar disconnects between prototypes and real pages that we should watch out for... Read Now About
Article Prospect Experience Design The Folly of the Flock by Christopher Butler on May 17, 2011 My first Interaction column for Print Magazine is now out in the June issue! After a long search Read Now About
Article Prospect Experience Design Focusing on Design by Justin Kerr on May 13, 2011 A typical website can be in development from four to six months, with design easily accounting for a third of that time. Here are a few tips for helping your client stay focused during the design phase and keep the project moving along. Read Now About